Privacy

    1. Who are we and what do we do?

    Hello! We’re jumping with joy to see you have decided to use our services and products (which we will refer to as the “Services” or the “Platform”). 

    Privacy is important to us, it is our policy to respect your privacy regarding any information we may collect from across our website, Tryst.link and any services we may own and operate.

    This document describes the information we collect, how we use it, whom we share it with and how we store it.

    If you have any issues, questions or concerns with our Privacy Policy, please contact us through hello@tryst.link. Please be advised that any explanation we provide cannot be considered legal advice.

    By using Tryst.link, you are agreeing to the Terms of Service, Code of Conduct and Privacy Policy.

    2. What information do we collect?

    We will process your personal information lawfully, fairly and in a transparent matter. We collect and process information about you only where we have legal bases for doing so.

    There are three basic ways we collect information:
    • Information you choose to give us.
    • Information we get automatically when you use our services.
    • Information we get from third parties.
    Where you consent to our use of information about you for a specific purpose, you have the right to change your mind at any time (but this will not affect any processing that has already taken place).

    We don’t keep personal information for longer than is necessary. While we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure and cannot guarantee absolute data security. If necessary, we may retain your personal information for our compliance with a legal obligation or in order to protect your vital interests or the vital interests of another natural person.

    Information you choose to give us

    When you interact with our services, we collect the information that you choose to share with us. For example. Most of our services require you to create a basic account, so we need to collect information like: unique username, verification images, email address and password. We may ask for additional information to enable features or make it easier for others to find you, such as phone number, social media handles, your date of birth, profile pictures, etc.

    Credit Card Information: We do not store any Credit Card numbers on our servers, we simply transmit them over to our trusted payment provider via encrypted means, following the industry standards.

    Information we automatically get when you use our services

    When you use our services, we collect information about which of those services you’ve used and how you’ve used them. For example, we know you may have searched for certain terms, purchased some particular videos, and posted a comment. Below is a more detailed explanation of the types of information we collect when you use our services:
    • Usage information. We collect information about your activity through our services. For example:
      • how you interact with the services, such as which pages what categories you browse and what pages you consult.
      • how you communicate with the other users, such as the time, date, sender, recipient of a message, the number of messages you exchange with other users.
    • Device Information.
      • We collect device-specific information, such as the hardware model, operating system version, unique device identifiers, browser type, language, wireless network, and mobile network information.
      • We also collect device information that will help us diagnose and troubleshoot problems in the event you experience any crash or other problem while using our services.
    • Location Information. When you use our services we may collect information about your location.
    • Information Collected by Cookies and Similar Technologies. Like most online services and mobile applications, we may use cookies and other technologies, such as web beacons, web storage, and unique device identifiers, to collect information about your activity, browser, and device.
    • Log Information. We collect log file information when you use our services. That information includes, but is not limited to, details about how you’ve used our services, device information, such as your web browser type and language, access times, pages viewed, your IP address, pages you visited before navigating to our services, cookies that may uniquely identify your device or browser.

    Information we automatically get when you use our services

    We may collect information that other users provide about you when they use our services. For example, if another user has referred you to our services we may combine the information we collect from that user with other information we have collected about you. We may also obtain information from other third-party sources and combine that with the information we collect through our services.

    3. Collection and use of information

    We may collect, hold, use and disclose information for the following purposes and personal information will not be further processed in a manner that is incompatible with these purposes:
    • to enable you to customize or personalize your experience of our website;
    • to enable you to access and use our website, associated applications and associated social media platforms;
    • to contact and communicate with you;
    • for internal record keeping and administrative purposes; for billing, analytics, market research and business development, including to operate and improve our website, associated applications and associated social media platforms;
    • for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you; and
    • Verify your identify and prevent fraud or other unauthorized or illegal activity
    • to comply with our legal obligations and resolve any disputes that we may have.
    We may also store some information locally on your device. For example, we may store information as local cache so that you can view content faster while consuming less bandwidth. If you wish to delete this information, please refer to your web browser documentation.

    4. Disclosure of personal information to third parties

    We may disclose personal information to:
    • third party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
    • our employees, contractors and/or related entities;
    • courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights; and
    • third parties to collect and process data.

    5. International transfers of personal information

    The personal information we collect is stored and processed where we or our partners, affiliates and third-party providers maintain facilities. By providing us with your personal information, you consent to the disclosure to these overseas third parties.

    We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.

    6. Your rights and controlling your personal information

    Choice and consent: By providing personal information to us of your own free will, you consent to us collecting, holding, using and disclosing your personal information in accordance with this privacy policy. If you are under the age of 18, you are not permitted to use this website. We do not direct or advertise our Services to anyone under the age of 18 or the age of majority. Hence we do not knowingly collect personal information from anyone under 18 or the age of majority.

    Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

    Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below. If you ask us to restrict or limit how we process your personal information, we will let you know how the restriction affects your use of our website or products and services.

    Access and data portability: You may request details of the personal information that we hold about you. You may request a copy of the personal information we hold about you. Where possible, we will provide this information in CSV format or other easily readable machine format. You may request that we erase the personal information we hold about you at any time.

    Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.

    Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.

    Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

    Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.

    7. Business transfers

    If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would not include data among the assets transferred to any parties who acquire us without consent. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information with your expressed consent.

    8. Limits of our policy

    Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

    9. Changes to this policy

    At our discretion, we may change our privacy policy to reflect current acceptable practices. We will take reasonable steps to let users know about changes via our website. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

    If we make a significant change to this privacy policy, for example changing a lawful basis on which we process your personal information, we will ask you to re-consent to the amended privacy policy.

    Privacy Contacts

    Our Data Controller Officer and Data Protection Officer can be reached through hello@tryst.link.


    Last updated: 2020-08-28